1. Introduction
At Caribbean Nest, we appreciate your trust in us as we strive to offer you the best beech tourism & travel experiences. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.caribbeannest.com. By using our services, you consent to the terms of this Privacy Policy.
2. Data Collected
Data Storage Location
We operate from US/UK server, and our web servers are hosted with a reliable and secure provider. Your data is securely stored and processed in compliance with the General Data Protection Regulation (GDPR) if applicable.
Registration Data
If you register on our website, we may collect personal details such as your name, email address, and any additional personal information you choose to add to your profile. You can access, edit, or delete your personal information at any time. Website administrators can also manage this information.
Purchase Data
For users who purchase services or subscribe for exclusive content, we may store relevant data such as transaction details, billing information, and purchase records to facilitate downloads, customer service, and product support.
Support Data
If you submit a request for customer support, we may store the data you provide, including your issue description and contact details, to provide timely assistance.
Comments
When leaving comments on blog posts or pages, we collect the data you provide in the comments form, including your IP address and browser user agent string to help detect and prevent spam.
Contact Form
Information submitted via the contact form is sent to our company email and stored for customer service purposes. This data is not used for marketing or shared with third parties.
Google Analytics
We use Google Analytics to anonymously track user behavior on our website, allowing us to improve the user experience. No personalized data is stored. You can opt out of Google Analytics tracking via this link: Google Analytics Opt-out.
Use of Personal Data
We use the personal data we collect for the following purposes:
Verification of user identity and providing website access
Offering technical support
Sending essential updates and notifications
Detecting and preventing fraudulent transactions
Personalizing the website experience
Maintaining overall site performance
3. Embedded Content
Our website may include embedded content, such as YouTube videos, which behaves the same way as if you visited the respective third-party site. These third-party websites may collect data, use cookies, and track your interaction with embedded content.
We use the following third-party services:
4. Cookies
Our site uses cookies to improve user experience, store preferences, and provide tracking for services like Google Analytics. You may disable cookies through your browser settings, though this may affect site functionality.
Necessary Cookies:
PHPSESSID: Identifies your unique session on the website.
cfduid: Used by Cloudflare to identify individual clients behind a shared IP address.
WordPress Cookies:
wp-auth: Used for authentication.
wordpress_logged_in_{hash}: Used for logged-in session verification.
6. Third Party Access to Your Data
We do not share personal data with third parties except in the following circumstances:
Partners: We may share necessary information to provide our services, such as validating purchases or offering support.
Envato Pty Ltd: For validating your purchase information, we send limited data to Envato to register your support.
Ticketing System: We use third-party services like Ticksy for support ticket management. Ticksy adheres to the EU/US Privacy Shield. View their privacy policy here.
5. Who Has Access To Your Data
Your personal data may be accessed by:
System administrators
Support staff, when providing assistance
Third-party partners, as outlined below
7. How Long We Retain Your Data For
We retain data such as support tickets or comments until you request deletion or until it is no longer necessary for our purposes. You may request to access or delete your personal information at any time through your user profile.
8. Security Measures
We use SSL/HTTPS encryption to protect your personal information during data transfer. Our security measures are designed to protect your information from unauthorized access or misuse. In the event of a data breach, we will take appropriate steps to ensure system integrity and notify affected users if necessary.
9. Your Data Rights
You have the right to request access to your data, correct it, or delete it. If you have an account with us or have left comments, you may request an exported file of your personal data or request that it be erased. We cannot delete data that is required for legal or security purposes.
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You can learn more about GDPR rights on the EU GDPR Information Portal.
10. Third Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.
11. Release of Your Data for Legal Purposes
We may be required to release your personal information for legal purposes if requested by law enforcement or other government agencies. We will disclose information in compliance with applicable laws and regulations.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new “Last Updated” date. We encourage you to periodically review this page for any changes.